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Privacy Policy

Privacy Policy

Last Updated: February 5, 2026

At Fishtown Web Design, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose your information when you use our services, and your rights regarding that information.

By using our services, you agree to the collection and use of information as outlined in this policy.

Interpretation and Definitions

Interpretation: Words with initial capital letters have specific meanings defined in this section. These definitions apply regardless of whether the words appear in singular or plural form.

Definitions:

  • Account: A unique account created for you to access our services.
  • Affiliate: An entity that controls, is controlled by, or is under common control with Fishtown Web Design.
  • Company: Refers to Fishtown Web Design, a business registered at 502 W 7th ST, STE 100, Erie, PA 16502.
  • Cookies: Small files placed on your device that contain details of your browsing history.
  • Country: Refers to the United States.
  • Device: Any device that can access our services, such as a computer, phone, or tablet.
  • Personal Data: Any information that can be used to identify an individual.
  • Service: Refers to the Fishtown Web Design website and services.
  • Service Provider: Third-party companies or individuals who process data on behalf of the Company.
  • Usage Data: Automatically collected data related to your use of the service.
  • Website: Refers to the Fishtown Web Design website at fishtownwebdesign.com.
  • You: The individual or entity using our services.

Types of Data We Collect

Personal Data

We may collect personal information that you provide to us, including but not limited to:

  • Email address
  • Full name
  • Phone number
  • Address (including street address, city, state, and postal code)
  • Business/company name
  • Business entity type (e.g., LLC, Corporation, Sole Proprietorship)
  • Usage data

Contract and Subscription Data

When you sign up for our web design services through our contract form, we collect additional information necessary to provide our services, including:

  • Contact and business information as listed above
  • Selected service plan and pricing details
  • Contract start date and service term
  • Electronic signature data
  • Contract submission and signing timestamps

Payment Information

When you make payments for our services, payment processing is handled by our third-party payment processor, Square, Inc. We do not directly collect or store your full credit card numbers or bank account details. Square may collect:

  • Payment card information (processed securely by Square)
  • Billing name and address
  • Transaction amounts and dates
  • Payment confirmation details

For more information about how Square handles your payment data, please review Square's Privacy Policy.

Usage Data

We automatically collect certain information when you use our services, such as:

  • IP address
  • Browser type and version
  • Pages visited
  • Time spent on pages
  • Device information (e.g., device ID, operating system)

Tracking Technologies and Cookies

We use cookies and similar technologies to enhance your experience. These include:

  • Session Cookies: Temporary cookies that are deleted when you close your browser.
  • Persistent Cookies: Cookies that remain on your device until deleted.
  • Web Beacons: Small files used to track interactions with the website.

How We Use Your Personal Data

We may use your personal data for the following purposes:

  • To provide and maintain our services.
  • To manage your account and ensure access to our services.
  • To perform contracts and fulfill requests.
  • To process and manage your service subscriptions, including billing and payments.
  • To create, send, and store contract documents for electronic signing.
  • To communicate with you regarding your service agreement, project updates, and support requests.
  • To send promotional content or updates (if you have opted-in).
  • To send monthly newsletter communications to subscribers.
  • To analyze service usage, improve our offerings, and optimize your experience.
  • To comply with legal obligations and enforce our terms of service.

Sharing Your Personal Data

We may share your personal information in the following circumstances:

  • With Service Providers: To monitor and analyze usage or provide services on our behalf.
  • For Business Transfers: In the event of a merger, acquisition, or sale of assets.
  • With Affiliates: To share data within our network, ensuring affiliates adhere to this Privacy Policy.
  • With Your Consent: For any other purposes with your explicit consent.

Third-Party Service Providers

We use the following third-party service providers to help deliver our services. These providers may have access to your personal data only to perform specific tasks on our behalf and are obligated to protect your information:

  • DocuSeal: We use DocuSeal for electronic contract signing. When you sign a contract with us, your name, email, signature, and contract details are processed through DocuSeal's platform. Please review DocuSeal's Privacy Policy for more information.
  • Square, Inc.: We use Square for payment processing. When you make a payment, Square processes your payment information securely. Please review Square's Privacy Policy for more information.
  • Google Analytics: We use Google Analytics to analyze website traffic and usage patterns. Please review Google's Privacy Policy for more information.

Data Retention

We will retain your personal data only for as long as necessary for the purposes outlined in this policy. Usage data may be retained for internal analysis and improving our services.

Newsletter subscription data will be retained until you unsubscribe or request deletion. If you unsubscribe, we will mark your subscription as inactive but may retain minimal data to prevent re-subscription without consent.

Contract and Payment Data: We retain contract submissions, signed agreements, and payment records for a minimum of seven (7) years after the end of your service agreement to comply with legal and tax obligations. Electronic signatures and contract documents may be retained indefinitely as part of our business records.

Transfer of Data

Your personal data may be processed in locations outside your jurisdiction. By using our services, you consent to the transfer and processing of your data in accordance with this Privacy Policy.

Your Data Protection Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent where we rely on consent to process your data.
  • Object to the processing of your data in certain circumstances.
  • Unsubscribe from newsletter communications at any time.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
  • Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell your personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

Categories of Personal Information Collected: In the past 12 months, we have collected the following categories of personal information: identifiers (name, email, phone, address), commercial information (services purchased, payment history), and internet activity (website usage data).

Do Not Sell My Personal Information: We do not sell, rent, or trade your personal information to third parties for monetary consideration. We only share data with service providers who help us operate our business.

To exercise your California privacy rights, contact us at [email protected] or call 717-333-8691.

Security of Your Personal Data

We take reasonable steps to protect your data, but no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Newsletter Communications

When you subscribe to our newsletter, you consent to receive monthly email communications from us. These communications may include:

  • Web design trends and tips
  • SEO insights and best practices
  • Philadelphia business insights
  • Exclusive offers and promotions
  • Company updates and news

You can unsubscribe from our newsletter at any time by contacting us at [email protected] or by following the unsubscribe link in any newsletter email.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from anyone under 13. If we learn that we have collected such data, we will take steps to delete it.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated "Last Updated" date. We encourage you to periodically review this page for updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: